sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Need to default/wipe out/completely erase mpc1 card

Anyone who can help, I would greatly appreciate it!!! I have a customer who decided to mess around on the phones and see what he could do on the phones. So along with messing with all the rings plans, station names, voicemail boxes, and call fowarding options he has changed my default password for technician programming. Anyone have any ideas on how to reset the card, entire system, or anything that will allow me to either start from scratch on the whole system or just cvhange the technician password? I have tried the switch on the card but that doesn't seem to be working unless I am doing it wrong or in the wrong sequence or something. Any suggestions would be helpful, only way I've ever reset is using the MMC and I of course cannot access it right now! I have had to send letters to Samsung before when I bought a used system and will do that if need be, however in the mean time this customer has no properly working telephones! Any tricks, hints, or things others have done in the past would be welcome!! Thanks

You never said what Samsung system your using if its one of the older systems there's a switch to default system
what you need is put switch to off switch on system then turn off after say 30s put back on then you should find system will be defaulted don't forget to change country code and reprogram
not forgetting to put switch back to on

MPC1 card would be an iDCS100.

There is an on/off memory switch ON the MCP1 itself.

The only problem with a memory switch clear is
that the later versions of software automatically restored the flash backup upon bootup (if there is no database in ram)