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Joined: Jan 2006
Posts: 312
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Member
Joined: Jan 2006
Posts: 312 |
I am trying to find a document or information on setting up QOS on the 7400. I thought it was on our samsung site. I have 3 ip phones externally that cannot call internal ip phones on occasion. Please help Thanks
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You can tag the voice packets with a ToS/Diffserv bit.
What happens when they can't call in? no speech? 1 way speech?
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Joined: Jan 2006
Posts: 312
Member
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Joined: Jan 2006
Posts: 312 |
No voice the call rings and shows connected but no voice either way?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Qos won't fix that issue.
At a guess you have a port forward issue.
Can you provide some more information about the setup?
Version of system, number of mgi/oas cards
Type/version of ip phones
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Joined: Jan 2006
Posts: 312
Member
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Posts: 312 |
I have 2 statics 1 to the mcp and 1st oas and 1 to 2nd oas. 4.60b software, 27 internal ip phones and 3 external, problem happens at peak ip traffic times from exterior to interior or vice versa.
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Joined: May 2008
Posts: 523
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Do I understand it works, but you have no audio only during peak times?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
That does sound like a qos issue. Almost like the rtp packets are being dropped in favor of the data packets.
Are the 3 remote phones at the same location?
Registered publicly or via vpn?
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