web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Mar 2007
Posts: 179
RUSS K. Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 179
Today I added a 3X8 card to a base SBX320. Before I started I backed-up the current database. Installed the card, master cleared, then reloaded the database. I searched here and found out about loading the card which I am going to do on Monday.

How can I reload or keep the current dbase? This one is working very well for the customer, and I don't want to screw it up. I added the card in order to get more CO lines.

I know that I did one before where I added a card, and Vertical TS had me do a full default, then reload, and I think that was after I had to manually add the card.

Thanks in advance

Russ
Kauffman's TV


RUSS K.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
If the database switch 4 is on the system automatically sees the card after a reset, but the database you downloaded first will not have the card programming so uploading just removes it again.

It is better to add the card using admin at the phone. Procedure for when dip switch 4 is off is found in the install guide page 6-8.


While in the Admin programming mode:
1. Press the [TRANS/PGM] button + PGM number (101).
2. Enter slot number (2 digits).
3. Press [FLEX1] button.
4. Enter Board Type code (2 digits).
5. Press the [HOLD/SAVE] button to accept the change.

Reset the system.
Download the database again. This time it will have the card in it.

Last edited by Derrick; 10/05/13 08:21 PM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Mar 2007
Posts: 179
RUSS K. Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 179
Thanks Derrick. I did a little more thinking about this yesterday, and I am pretty sure that the card worked after I defaulted, turned #4 on, reset, etc. When I loaded the Dbase I'm sure that it took it back out again. What you suggested was what I was going to try next. I'm still good, since the Telco isn't bringing the line until Friday.

Thanks again


RUSS K.

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,771
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,456 Shoretel
188,312 CTX100 install
187,087 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
jc2it 4
dans 3
Who's Online Now
1 members (Toner), 160 guests, and 284 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5