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#559628 10/10/13 02:43 PM
Joined: Mar 2009
Posts: 61
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Joined: Mar 2009
Posts: 61
Xts with the flash based voicemail installed have the auto attendent setup and working great but the customer doesnt like that its silent until the person answers, is there a way to make it ring instead of sounding like on air. As of right now you get the message and then it says please hold while i transfer your call then silent until they pick up

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Joined: Jan 2005
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Sure, just enable ringback on transfer in flash 05 in the XTS. Other than that, you can use a music on hold source.


Ed Vaughn, MBSWWYPBX

Moderated by  EV607797, MnDave, nfcphoneman 

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