sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Which DIDs are on which PRI?

We have an Axxess 9.115 system

We have 6 PRIs. When we set them up, we wanted 3 lines dedicated to one DID because we didn't want this DID to take over all the lines in our phone system.

But, now, when these 3 PRIs are full, we get a busy signal on our office DID and another DID.

Is it related to how many ports we have in our system?

How can I see which DIDs are on which PRI?

Thanks

SMDR will show the specific channel in use.

How do you go from channel to pri?

You should know, or be able to easily determine, which B channel belongs to which circuit.

OK, thanks for your help.

How do I change the PRI a DID receives calls on? We have a PRI that is becoming full and other DIDs that use that PRI cannot receive calls on it. I'd like to move the DID to another PRI, but I'm not sure how to do it.

That is probably a telco supplier issue, not a KSU programming question.

The telco would build hunt groups for the DIDs on the PRIs according to your orders into them. In order to change the hunting, you'd have to contact the telco to rearrange the hunt groups.