|
|
|
|
Joined: Jan 2011
Posts: 33
Member
|
OP
Member
Joined: Jan 2011
Posts: 33 |
Hello,
I inherited an Inter-Tel system that uses Model 8520 handsets (endpoints). The Admin phones (with the large LCD screen and buttons) seem to have a button programmed to send an incoming call directly to voicemail. I can't seem to find the feature code or a way to program this into a normal non-admin handset so that regular users can send incoming calls directly to VM also.
Can someone point me in the right direction? Perhaps my search terms are wrong (not a phone guy).
Thanks!
EDIT: Things I've tried: Looking up feature codes from DB Studio (can't find one that seems to be it), tried pressing Forward and sending to same extension (creates a loop instead of hitting vm box), pressing DND when call is incoming, pressing the VM or MSG buttons, Transfer button (same as Forward).
Last edited by Alupis; 11/06/13 04:26 PM.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
How is the button on the 8560 labeled?
|
|
|
|
|
Joined: Jan 2011
Posts: 33
Member
|
|
OP
Member
Joined: Jan 2011
Posts: 33 |
Its a button that is on the LCD portion of the phone... and the text just says "Send to Voice Mail"... it only shows when the phone is ringing. Hoping it's not an Admin-Phone-Only thing...
|
|
|
|
|
Joined: Jun 2002
Posts: 258
Member
|
|
Member
Joined: Jun 2002
Posts: 258 |
The executive phone has interactive soft keys. Send to vm is only available on executive phones.
|
|
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, jkmartin),
143
guests, and
299
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
