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Joined: Sep 2013
Posts: 1
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Member
Joined: Sep 2013
Posts: 1 |
Where getting ghost calls coming into our 500 group. The display reads: 1100 Call for 500. Pick it up and you get nothing. We are not using extension 1100 for anything. Sometimes the number will change and increment (1185,1186,1187) but always in the 1100 range. I have not been able to determine whether or not calls are actually coming in when this happens. Any help would be appreciated.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Do you have sip trunks by chance?
I've seen this, it's someone trying to use a asterix/trixbox hack on the samsung system.
Turn on DID error tone and the problem will go away
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Joined: Feb 2006
Posts: 9
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Joined: Feb 2006
Posts: 9 |
I am having the exact same problem and we are using SIP trunks. Where do you turn on the DID error tone?
Thanks for your help.
Last edited by Sun1; 11/12/13 06:52 PM.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
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Joined: Feb 2006
Posts: 9
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Member
Joined: Feb 2006
Posts: 9 |
Thanks for the reply. I dug around until I found it and made the change yesterday late afternoon. Talked to the cusotmer this morning and everything is back to normal with no calls comming from 1100.
Thanks for the info!!
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