sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Anyone try WE VOIP yet?

Anyone try WE VOIP yet?

It's BITCHIN'!~

Man, if you haven't got your's on yet, it's the neatest thing I've seen from Samsung, probably ever...

Your cell phone is a fully functioning office extension...

We upgraded a 7400 to 4.70 but the app fails to register, its on a local wifi network for now no router involved yet? The dealer tech and Samsung tech support have been thru the programming but cant get it to work yet.

Have you set the sip stations with user id and password?

Disabled white list against the sip stations?

Have you configured log in and mobile profile?

In the FMC app have you used the local IP for registration?

Yes I have set up 2.7.5 Mobile ext
2.7.2 Sip phone
5.2.23 Mobile profile
5.2.24 login profile

and yes using local ip

request failed no response from server

For some reason it was left out of the Samsung Docs but you need to include the Security Certificates (if upgrading from lower than 4.65) located in the 4.70 zip file and the .pem files located in the root of the zip file. This can only be done via the flash card directly. Copy the whole folder over to the flash card and then reboot the system. Until you do this you will not be able to register a phone to the system, this can be confirmed by turning on the logs in the phone and you will see an error where the phone cannot locate its profile
"Something Something cannot find https://IP AddressOfSystem/pim/pro/blahblah"
This also goes for any other system that doesn't have the SIP security keys. My 7100 was an older Mp10A and wouldn't work until i copied the folder from the 7400 software package. Also, now that you have created the SIP extensions without the security keys in your 7400 for some reason you cannot use those same spots in the numbering plan unless you default the system. I just used new ports on mine.
As far as how it works it's a fantastic app when on WIFI, when roaming on 4g-3g you need to manually re-register once and a while.

That fixed it, thank you very much!

Funny you should mention that Genesis as we have been having intermittent issues where the FMC would work for a good couple of weeks then just stop working for a few days and the only fix i found to get it back up and working again was to change the Sip stations in virtual card change and then renumber.....Wonder whether this might be related to the security certificate .


What do you use to view files in the logs, i have a folder called SMV with the logs in but no app can open?

Samsung's log files are usually just text files, try notepad?

you have to send them to your PC by using the share button in the files app and then like nameless said just use notepad.

Cool thanks guys!