|
|
|
|
Joined: Jan 2006
Posts: 20
Member
|
|
Member
Joined: Jan 2006
Posts: 20 |
When we try to call a long distance number it just keeps ringing. We are calling Admirals offices and they have a huge staff in which someone should be able to pick up. We are not even getting their voicemails. We have Executone phones and we have to press 8-9 to call and outside party. Its only happening on Long Distance calls. We can call local and ext. to ext. all day long. If I sit and try over and over I get a call through. Other than that it just rings. I'm using 8.1, not sure if it's a setting or card issue.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 9,290 Likes: 15
Admin
|
|
Admin
Joined: Sep 2005
Posts: 9,290 Likes: 15 |
Is the Admirals office the only LD you have a problem with? Have you contacted your LD carrier?
|
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
Do you have analog or T1? Are you using ARS? Does your long distance carrier require a 'pick code'?
Rhett
|
|
|
|
|
Joined: Jan 2006
Posts: 20
Member
|
|
Member
Joined: Jan 2006
Posts: 20 |
IT's the whole building having the trouble. It's like when I call a long distance number 10 times in a row I may get through 4 of the times. Other times it just keeps ringing. I don't know what ARS is.
|
|
|
|
|
Joined: Nov 2001
Posts: 2,500
Member
|
|
Member
Joined: Nov 2001
Posts: 2,500 |
I understand its the whole building. Have you talked to your Long Distance provider? It sounds like it could be a routing problem with them.
Rhett
|
|
|
|
Forums84
Topics94,575
Posts640,235
Members49,877
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
126
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
