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Joined: Jul 2010
Posts: 70
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Member
Joined: Jul 2010
Posts: 70 |
I am working on a Samsung iDCS500 with a SVMi-8 voice mail. I am trying to call forward no answer the main number to voice mail but it keeps sending it to the mailbox 500 which is the ring group. How do I send the call to the main greeting without the mailbox ?
Thanks
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Personally I would ring the lines in on a different group say 501 and overflow that to the voicemail group.Delete the 501 mailbox/extension and that would work.
The key is when the group overflows to the voicemail if there isn't a mailbox for it,it will go to the main greeting.If there is a mailbox it will enter that mailbox.
Last edited by pvj; 12/16/13 08:01 PM.
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Joined: Aug 2012
Posts: 73
Member
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Member
Joined: Aug 2012
Posts: 73 |
in the SVM in open block table> menu> fwd trunk
forward the group to you menu.
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