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Joined: Jun 2007
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Joined: Jun 2007
Posts: 627 |
If we were to purchase a brand new, in the box CME with all the licensing and hardware we need now from e-Bay, and installed it ourselves, how would we go about getting service contracts, upgrades, and expansions later?
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Posts: 4,310 Likes: 8 |
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Joined: Jun 2004
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
They are installing it themselves
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
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You should be able to establish a relationship with any data VAR that sells Cisco gear for your follow on needs.
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Joined: Aug 2002
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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
You should be able to establish a relationship with any data VAR that sells Cisco gear for your follow on needs. Just hope that they have a clue about telecom 
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Joined: Sep 2005
Posts: 898
RIP Moderator-General
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RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
 What John said above !!! Good Luck ...bob...
Bob Wells
WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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Joined: Mar 2008
Posts: 54
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Cisco sells the service contract, which includes hardware replacement and software upgrades under the name Smartnet. Be careful buying a router on eBay. Even if it is new in the box, make sure the seller is willing to guarantee that it is Smartnet eligible. If the router was originally as part of a government, academic, or foreign sale you most likely cannot get Smartnet coverage. If you start shopping for Smartnet, the part numbers look like this: CON-SNT-2901CMST. That part would be for next day service on a 2901 series CME router.
One thing you may want to consider is a Cisco factory certified refurbished - look for RF at the end of the part number. These are eligible for the exact same warranty coverage as a new model and can be had for a pretty good discount off new.
Just curious - why do you want CME? Is this location tied to a larger Cisco deployment? Do you already have Cisco gear in place?
Cisco doesn't seem real interested in the small business voice market - they already killed the UC series and they market CME as a branch office solution for bigger organizations.
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,310 Likes: 8 |
If buying from ebay, there looking to go cheap. not going to pay CISCO prices.
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