sundance-communications.com/forum Forums TDM Business Telephone Systems NEC Telephones & Systems VM Box Security Codes on old DOS Elite Mail Systems

Does anyone remember how the user can change their security
code on their VM box? I know how to clear it from the management
side but not how to let the user create a new one after the box
has been created.

Thanks For Reading This Post.

If you are creating the new mailboxes using cocessions there is a setting you enable for 1st time enrollment, this forces the user to setup their mailbox including changing the security code.
Otherwise the system prompts will guide them when they log in, I think the prompt will be 7 to change setup options, and 7 to change security code.

Hi Dans, thanks for your reply.
As far as I can figure the only way to change the security
code on a users mail box is to reset it from the administrators
VM box and then, via CoSesions, set the enrollment flag on the users VM box.
Then the user is prompted to choose if they want a code and
what it will be. There seems to be no way for the user to change their code on their own.
Alkward but it works.
-RH

Unless options are set on the mailbox for "Cannot change password" then Dans is correct. User logs in, presses 7 for set-up, then 7 for password.

When viewing the mailbox as an Administrator in CoSessions, there will be a prompt near the bottom telling you how to check which options are set on the mailbox.