Can caller in 1 CCR tree transfer to another CCR tree?

Print Thread

Rate Thread

Can caller in 1 CCR tree transfer to another CCR tree? #564395 01/14/14 05:37 PM
Joined: Aug 2008 Posts: 61 elmsford ny andyphones Member
andyphones Member Joined: Aug 2008 Posts: 61 elmsford ny	System is a MICS 6.0 with NAM. Can I setup a selection so that a caller can transfer from 1 CCR tree to another CCR tree? Thanks Andy

Nortel Phone System Service

Nortel Phone System Service in Canada

Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Re: Can caller in 1 CCR tree transfer to another CCR tree? andyphones #564397 01/14/14 05:42 PM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	No Depending on why may depend on a work around. You can tell which tree to answer during day. =---()))))))))---= www.curlycord.com Toronto, Canada

Re: Can caller in 1 CCR tree transfer to another CCR tree? andyphones #564401 01/14/14 05:55 PM
Joined: Mar 2008 Posts: 457 Pottstown, PA 93mdk93 Member
93mdk93 Member Joined: Mar 2008 Posts: 457 Pottstown, PA	Yeah, I'm curious why also... why not have it all in one CCR? "There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy

Re: Can caller in 1 CCR tree transfer to another CCR tree? andyphones #564412 01/14/14 08:32 PM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	If you had a Call Pilot and someone gets out of the AA/CCR-1 somoeone could send them back to CCR-2 etc.... I have not tried that with the NAM - not sure the NAM can do that but you could try, if you really needed to do that. But it is not an automatic jump to another CCR tree. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: Can caller in 1 CCR tree transfer to another CCR tree? andyphones #564425 01/15/14 09:42 AM
Joined: Oct 2012 Posts: 252 Dallas / Fort Worth, TX Ken B Member
Ken B Member Joined: Oct 2012 Posts: 252 Dallas / Fort Worth, TX	I have a customer with multiple companies on the same system with the same system setup - the only way we were able to allow for transfer from one companies CCR tree to another was to build a route & dial out to another DID that rings in and is answered by the 2nd CCR tree. A pain, but it's the only way I know of to accomplish this. www.highspeedtele.com Dallas & Fort Worth, TX

Moderated by MooreTel

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Can caller in 1 CCR tree transfer to another CCR tree?