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Joined: Dec 2004
Posts: 41
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Joined: Dec 2004
Posts: 41 |
I have a cix40 and i want to do a manual day/night.In mailbox 990 i have the standard "thank you for calling" In 991 i have the single digit selection. I want to play a completely different greeting when in night mode. I have created a mailbox 992 with the greeting and DIT dialing digits of 992 when in night mode. shouldnt that play mailbox 992's greeting?
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Joined: Mar 2010
Posts: 228
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Your DIT assignment won't know what 992 is.
Create a Pilot DN (Station > Pilot DN) of 992 (or any other number)
01 = Dialing Digits
Alternate DN = VM Pilot number (250 by default)
02 Voicemail ID = 992
Enter the pilot DN number you created in the DIT in night mode and it will ring to your night greeting.
Jason
Toshiba/Avaya/Nortel Installations and Service.
Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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Joined: Dec 2012
Posts: 252
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Wiring Solutions has the right answer. The CIX system will not let you create a Pilot DN of 992 since that will conflict with 9 for accessing LCR. Just create a Pilot DN within the numbering scheme and you will be fine.
Michael Meyer
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Joined: Mar 2010
Posts: 228
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Jason
Toshiba/Avaya/Nortel Installations and Service.
Honeywell-Paradox-Kantech-Keyscan-HIKvision Access control and CCTV
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Joined: Dec 2004
Posts: 41
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Sounds good! Thanks to you both.
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Joined: Jun 2005
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I usually just put a 7 in front of the mailbox number for the pilot. In this case I would make a pilot DN of 7992 with the VMID of 992.
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Joined: Dec 2004
Posts: 41
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Have not had the opportunity to try this yet.
When in night mode using this scenario, will the night greeting play immediately with no delay?
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Joined: Dec 2012
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There will be no delay. ~ Mike
Michael Meyer
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