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#565379 01/30/14 04:54 PM
Joined: Mar 2008
Posts: 457
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Joined: Mar 2008
Posts: 457
Hey y'all, I've got an odd one and I feel like I already know the bad news but wanted to ask the greater pool of wisdom before I freak out.

I've got a site with an XTS (migrated from a Triad, mixture of old battleship phones along with newer 30-button) and a blue dolphin voicemail. Their phones are rebooting 2-3 times a day, showing the OK SYNC message before they go back to working. I'm headed over there tomorrow to see if it's a power issue but suspect it's a failing MPB card. Any thoughts? And who is good for replacement processor cards if that's what's needed? I'm dreading buying one off eBay...


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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93mdk93 #565391 01/30/14 06:11 PM
Joined: Jan 2008
Posts: 3,821
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Joined: Jan 2008
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I bet it is either a failing mpb card or a bad UPS battery. Usually sta/line cards do not cause a reboot. Depending on the software revision you can get cards from some of us here or usedphones.com. I mention the software because 4.0 will not install on some of the older cards that had less ram.


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93mdk93 #565395 01/30/14 06:31 PM
Joined: Mar 2008
Posts: 457
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Member
Joined: Mar 2008
Posts: 457
Good to know. I'm 99% certain they're still on 2.23... Can't say I'll mind if I have to bump them up to FP3 or FP4, I inherited the customer from a vendor who didn't know much about XTS programming and tried to set them up with two tenant groups and it was truly a mess. I've sorted out most of it but I'd love to do a fresh re-programming of the whole kit.

Unfortunately there are a half dozen vendors in my area who claim to be Vodavi/Vertical certified but Vertical knows nothing about them - and the converse is evident by their work.


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy

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