|
|
|
|
Joined: Jun 2004
Posts: 224
Member
|
OP
Member
Joined: Jun 2004
Posts: 224 |
Have a customer site with about 40 installed Unified Messenger setups. (Axxess 9.002 with VPU running Windows 2000) All but one work as designed. All desktop PCs are the same with same OS (XP Pro - v2002, all using MS Outlook 2003 Small Business Edition.
On this particular PC, the UM just stops working. Need to reload to get it to work again. Was happening about once every two months, now it is down to every two days. Ideas from the wisdom of the board?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 206
Member
|
|
Member
Joined: Sep 2005
Posts: 206 |
Latest Client Software? 
|
|
|
|
|
Joined: Sep 2005
Posts: 840
Member
|
|
Member
Joined: Sep 2005
Posts: 840 |
When it stops working, what are the symptoms?
|
|
|
|
|
Joined: Jun 2004
Posts: 224
Member
|
|
OP
Member
Joined: Jun 2004
Posts: 224 |
When it stops working, most often voicemails stop coming into Outlook (and they are not coming in as waves either). UM software shows as loaded. Desktop PC continues to communicate with Exchange for other emails. Odd deal. 80% of the time I can just reload, and we are up and running again for a while. Sometimes I need to remove the UM from the desktop and then reload. It is always the same PC. And I'm having the same issue on another site. ONE PC out of 30 with the same OS / Outlook. Thanks.
|
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
125
guests, and
421
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
