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Joined: Jan 2014
Posts: 2
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Joined: Jan 2014
Posts: 2 |
Hi all,
As far as I understand, for programming Toshiba stratagy DK models, I should connect 20button LCD phone(my model is DKT 2020) to either port 013 or 005. Since I don't know the location of extension No.205 in our office, I used extension 213 instead. I connected programmable phone to this extension socket but it didn't give me any beep tone neither by pressing PDN(intercom)button nor by releasing outside line! Does anyone know the reason for it?Is it right procedure or my method is wrong for programming?
If I want to change call transfer extension (during system greeting), should I run program 09? Right now, system transfers to wrong extension when caller press 2.
Thank you so much in advance
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
1- you didn't do a complete registration here so we know who we are talking to.
2-If you read your own posting you made up your own programming
system.
3- your problem is most likely in the voicemail and not the system.
4- You should call in a qualified installer as you seem totally
lost in the toshiba system ,which not easy to program.
5- Welcome to the site
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Joined: Jan 2014
Posts: 2
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Joined: Jan 2014
Posts: 2 |
Actually I handle IT issues of our company but I haven't involved with complicated phone system troubleshooting yet and that is the reason for my question.(someone else performed installation and integration of our phone system)
I just want to know is it something which I can handle myself without need to call technician or not. By the way, I always try my best to help my clients even if that person doesn't know anything from computer world.
Thanks for your greeting.
Last edited by Jason_R; 01/30/14 01:46 PM.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
NO, call the pro's, then maybe they can show you a few things about programing
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Joined: Feb 2008
Posts: 23
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Joined: Feb 2008
Posts: 23 |
To program connect a DKT 2020-SD to ****. However, dialing 2 when in the AA has nothing to do with the telephone programming. It is a voicemail programming issue with separate admin software resident on a PC. What kind of VM do you have?
Last edited by phonemeister; 02/05/14 07:34 PM. Reason: Information given was against board rules.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
Vermont joe.
Please read forum rules relative to posting passwords.
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