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Joined: Jun 2005
Posts: 574
Member
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Member
Joined: Jun 2005
Posts: 574 |
Has anyone set up a polycom sound station ip 5000 on a samsung7200 if you have can you send me a guide please
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I have done ip 6000 and ip 7000 which are the same thing Ill send you an email to the address in your profile
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Joined: Feb 2014
Posts: 1
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Member
Joined: Feb 2014
Posts: 1 |
I have an Soundstation IP 7000 that IS registered but having dialing out issues. If you dial "9" plus the number before going off hood then press the send button the call will go out no problem. However, if you press the speaker button first and go offhook, the phone will only let dial the first 9 digits and not the last 2 to complete the call. It just drops off and no complete call. Polycom says it's something to do with the PBX Digi-mapping....HuH? Can't find anything looking through manuals. Does your email you refer to answer this question? If so, could I get a copy Please. Samsung does not support any issues beyond registration. Thanks
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You need to look at the dial plan within the phones web interface. Is not a Samsung issue, is a configuration issue and affects most if not all sip phones.
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Joined: Mar 2012
Posts: 140
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Member
Joined: Mar 2012
Posts: 140 |
I'm also dealing with registering SoundStation IP7000 to OfficeServ. I get Unauthorised , Forbidden responses. OfficeServ "log" says: SIP REGISTER IP/TELNO Invalid
I'm trying with user name / pw as set in SIP phone information, whitelist is dissabled.
Other Sip client with this credentials is working.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
These things can be a pain.
I had an ip6000 that worked fine for ages, then stopped and i couldn't get it working again, had to sw upgrade it, default it reprogram and then it worked.
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