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Joined: Dec 2013
Posts: 5
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Joined: Dec 2013
Posts: 5 |
Hi, I have a ECS system with All Ix-5930 IP phones, software ver 8.00(R.03) and the MBU is ver 1.23 With one 8citk with 5 analog lines. I have a annoying echo when I use the trunks, if I talk quietly it isnt bad, but once I talk loud the echo over powers the caller. What is my problem?
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Set the db switches away from the default setting on the trunk card for the lines you're using.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Oct 2006
Posts: 60 Likes: 1
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Joined: Oct 2006
Posts: 60 Likes: 1 |
The only real way to be rid of it is to change your trunks from analog to PRI or SIP
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Joined: Feb 2008
Posts: 18
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Joined: Feb 2008
Posts: 18 |
You might have to switch the 8CITK card out for an 8UNTK card, which have echo-cancellation. We've had good luck with these when customers switch to IP phones but keep their analog trunks.
Kevin R.
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Joined: Dec 2013
Posts: 5
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Joined: Dec 2013
Posts: 5 |
Thank you for the suggestions, It did help changing the db switches for the most part. I may switch to the universal trunk card if it continues to bother me.
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Joined: Dec 2013
Posts: 5
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Joined: Dec 2013
Posts: 5 |
I installed the 8UNTK and made a difference.
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