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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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OP
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
I have one analog extension on a MPB-E that we can't seem to get the stutter dial-tone to go away. The extension doesn't have voice-mail, but I did create a mailbox, send a message and then delete it.
We have also tried 662, 663 and 644. Any thoughts?
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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
I wonder if you watch that station when going off hook through e-trace to see what is happening? I know how annoying that situation is because it seems as if they use stutter dial tone for just about everything.
Ed Vaughn, MBSWWYPBX
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Joined: Sep 2005
Posts: 971
Member
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Member
Joined: Sep 2005
Posts: 971 |
Hi Larry, when going off hook on the SLT could you by some chance be pulling CO dial tone ? If you are then you will know where the problem is originating from. Good to see you.
-TJ-
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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OP
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Ed - I guess I could, but didn't think about it.
TJ - No, they have to dial a "9" to access the PRI.
Thanks,
Larry
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Joined: Oct 2004
Posts: 1,492
Member
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Member
Joined: Oct 2004
Posts: 1,492 |
its not in an ACD/UCD group is it? I think the SLTs if marked unavailable (566 i believe is the code) they will get stutter tone.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Stutter dial tone happens when you have a vm message or dnd or call forwarding all calls set.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
I'm presuming that calling it from a display phone doesn't indicate anything?
- Dave S. -
You can never appease your ideologue opponents.
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