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Debut VM #566270 02/12/14 04:27 PM
Joined: Jul 2009 Posts: 13 New Jersey JWB199 OP Member
OP JWB199 Member Joined: Jul 2009 Posts: 13 New Jersey	Just was at a new customer who's dealer went out of business. They don't have the admin password. How do I access the DOS prompt if I don't have the admin Password. I need to default the password. I haven't opened the box up is there bridge pins similar to a DX-120 VM?

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Re: Debut VM JWB199 #566272 02/12/14 04:37 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	Have you tried the default? If it has been changed then it would have to be reset via factory tech support procedure. Several folks on here provide that service foor a small fee.

Re: Debut VM JWB199 #566284 02/12/14 05:35 PM
Joined: Jul 2009 Posts: 13 New Jersey JWB199 OP Member
OP JWB199 Member Joined: Jul 2009 Posts: 13 New Jersey	Yeah I tried the default. It's probably not that important to the customer as I was able to find the issue they were having and fix it. I just figured there was a way to access DOS to run the command to default it. I would probably replace it with one of the ones we have in our office first. Thanks for the quick response.

Re: Debut VM JWB199 #566291 02/12/14 06:57 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	"I just figured there was a way to access DOS to run the command to default it." There is...that's what the tech support procedure does.

Re: Debut VM RATHER BE FISHING #566296 02/12/14 07:21 PM
Joined: Jul 2009 Posts: 13 New Jersey JWB199 OP Member
OP JWB199 Member Joined: Jul 2009 Posts: 13 New Jersey	I will check the CCC to see if there is a tech note on it.

Re: Debut VM JWB199 #566297 02/12/14 07:48 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	I'll save you the trouble...not on the CCC or in the manual. It's one of those debug procedures not documented outside of tech support.

Moderated by 5years&counting, jwooten, RATHER BE FISHING

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