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Joined: Jan 2002
Posts: 462
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Joined: Jan 2002
Posts: 462 |
IP Office configured as a Partner, how can you access remotely and change the emergency greeting. Thanks Tony
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Joined: May 2004
Posts: 1,670 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,670 Likes: 4 |
Off the top of my head, there is no temporary or emergency greeting in IPO (even basic/partner mode)
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Joined: Jan 2002
Posts: 462
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Joined: Jan 2002
Posts: 462 |
Morning Mongo, under (rel 9) there is a emergency greeting under configure profiles in AA setup. I can put a message in there and activate and deactivate it from a station but shouldnt I be able to do the same from remote which Im unable to get work. Thanks for your help in the past. Tony
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Joined: Feb 2017
Posts: 55
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Joined: Feb 2017
Posts: 55 |
I believe the emergency greeting is recorded with 7861 (partner mode). You need a system password setup to change it remotely.
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Joined: Jan 2002
Posts: 462
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Joined: Jan 2002
Posts: 462 |
Right I have the password which you also need if you program on site. I can program on site but I cant seem to get in remotely did I miss a step
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Joined: Jul 2006
Posts: 19
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Joined: Jul 2006
Posts: 19 |
In the Auto Attendant area
In the Setup Auto Attendant Actions (aka Selector Codes)
Select a digit or * or #
Click on the drop down arrow in the Action column
Select Transfer to Emergency Greeting
Apply and Save it.
When you call in, press the Key you set for this and follow the prompts.
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Joined: Jan 2002
Posts: 462
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Joined: Jan 2002
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Billx WOW that was easy, thank you very much. Tony
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