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Joined: Jun 2011
Posts: 65
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Joined: Jun 2011
Posts: 65 |
Hello,
I am using NEC Aspire System and NEC 22B phone. recently i have purchased a headset(Platronics) and connected it to the phone. i facing problem with it. When i talk on the headset the other party is unable to hear my voice. is there anything i need to configure on the Aspire System for Headset. Please help me.
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Call Plantronics they will help you..
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Joined: Jun 2011
Posts: 65
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Member
Joined: Jun 2011
Posts: 65 |
If i call Plantronics it wont be helpful. because first i need to configure on my system.
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Joined: Feb 2008
Posts: 683
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Joined: Feb 2008
Posts: 683 |
A headset should be plug n play. Make sure the headset you purchased is compatible with the Aspire. One other thing. I had a bad A-10 adapter cord on a plantronics headset recently. Maybe you have an out of box failure. Troubleshoot it.
St Petersburg
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Joined: Feb 2005
Posts: 598 Likes: 4
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Joined: Feb 2005
Posts: 598 Likes: 4 |
we would also need more details about the headset, is it a direct connect model or one with an amplifier? some of the direct connects had different lead requirements and the amplified versions have compatibility switches.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Also, if you use the headset port you need a headset button.
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