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Joined: Feb 2006
Posts: 148
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Posts: 148
ok thanks for all the help the customer said it use to work when first installed but doesn't remember the codes he used to program


Danny
Nortel Phone System Service
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Joined: Feb 2006
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yes sorry pool is A dest code is a 9


Danny
Joined: Feb 2006
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yes sorry pool is A 9 is dest code what about in programming of phone call forward NA is set to voicemail dn 5000


Danny
Joined: Oct 2012
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CFNA won't affect since a permanent CF overrides CFNA & CFBY. What happens if you dial 9 from a digital phone? If you can't get a line there, you won't get one from that ATA port either. If this has worked in the past & no changes have been made, then it would seem like they are not going through the programming sequence correctly. It may be easier to just add a cheap M7208 phone & program it with the call forwarding instead to trying to set up on an ATA port.


www.highspeedtele.com
Dallas & Fort Worth, TX
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