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Joined: May 2010
Posts: 4
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Joined: May 2010
Posts: 4 |
I have a customer that has a Toshiba DK280. Recently they switched local telephone and long distance providers. Network is stating that they are getting Special Carrier Code(101033) on all long distance. Where can you insert numbers on outgoing long distance that are 1+ because can't find any place in programming that it's being inserted. Please Help - Looking for PROG that I need to look at and ensure that I didn't miss the number. Any help would be appreciated.
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Joined: Apr 2004
Posts: 4,991
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Joined: Apr 2004
Posts: 4,991 |
My guess is there is issue between your new carrier and the long distance carrier.
If your 280 was fine before the change i would think the new carrier doesnt have the long distance as carrier of record.
Can you dial out direct on your butt set at demark ?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Is LCR enabled? If so, check the programming. You didn't say if these were analog trunks or not but as Ken suggested, use a butt set at the demarc and try it. Also, look out for dialers that might be sitting between the DK and the demarc.
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Joined: May 2010
Posts: 4
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Joined: May 2010
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Got it Guys. LCR was enabled and I found where the 1010333 being inserted by system. Thanks for your response.
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Joined: Apr 2004
Posts: 4,991
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Member
Joined: Apr 2004
Posts: 4,991 |
I'm glad it was resolved .
Nice talking with you the other day.
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