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Joined: Mar 2014
Posts: 3
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Joined: Mar 2014
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Hi,
I have here a phone line with 6 extensions. I have to divert a nextension to a mobile number. i asked my provider, they can't do anything. I have to do it on my phone system. How do Ido it?
Panasonic: Advanced Hybrid System KX-TES824 + 6 KX-T7730 lines
The extension 123456787 x 123 should be forwarded to a mobile number. Can anyone please help me? Thanks
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Joined: Jun 2006
Posts: 211
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Posts: 211 |
Not going to possible unless you've got at least 2 CO lines (external forward ties up 2 unless call originates from within the system). Based on your post it appears you've only got one?
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Joined: Mar 2014
Posts: 3
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Joined: Mar 2014
Posts: 3 |
Yes I have one line and 6 extensions. Couldn't I add as an extension a mobile number? It will be the 7 th number?
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Joined: Mar 2014
Posts: 3
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Joined: Mar 2014
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If I have an another CO line, how do I connect it as an extension? Thanks for your help. I am a newbie
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Joined: Jun 2006
Posts: 8,735 Likes: 13
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 13 |
Call in an Installer would be your best bet...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
since you only have one line you can get call forwarding from the telco and forward all calls .
since you only want one EXT forwarded I assume you are using a AA to answer and route . you could just give the cell number out in the VM greeting for 123 "we are currently unable to answer your call if you need immediate service call our mobile number xxx-xxxx
if you want to actually have it forwarded you will need a second line and as Dave suggested get a installer in to set it up
Skip
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Serving SW and West central Fl since 1984
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Joined: Jun 2006
Posts: 8,735 Likes: 13
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 13 |
Talk to a local Panasonic installer to see what you're options are.
With only one "telephone Line", you can only have ONE call coming in OR ONE call going out at any given moment, UNLESS:
a) you have a "Centrex" line, or have "Call waiting" on a POTS line for inbound calls
b) You have a "Centrex" line so you can "Flash" so you can temporarily place the existing call "on hold" and make another "outbound" call.
While these will work, they are NOT recommended for any business that has any REAL call volume.
Word of advice, like I give to all my clients, spend the money needed to have the proper amount of lines to make your business telephone needs run smoothly. You can't make sales if your client can't get a hold of you. Eventually they'll call your competition. Phone systems and computers are NOT the place to cut corners...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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