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Joined: Dec 2010
Posts: 38
Member
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Member
Joined: Dec 2010
Posts: 38 |
I am going to be installing an IPO 500V2 with IPO Advanced Edition for the use of the Contact Center/Call Center. We are planning on installing the VM Pro on a server, the ACD/IPOCC on a server, and the Call Recording will have it's own dedicated server as well. I have found specs for all except for the Call Recording server. Any of you guys have any ideas. I know that the Call Recording server runs on the Avaya provided Linux but that is about it. Any help or tips would be greatly appreciated.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I assume you are talking about the "Contact Store" software?
Not sure if there is a official spec sheet, there may be but have never looked for it.
We install a good beefy PC (nothing special) that runs VM pro/Contact Store and it works like a charm.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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