web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#570540 04/20/14 10:58 AM
Joined: Aug 2006
Posts: 26
mike b Offline OP
Member
OP Offline
Member
Joined: Aug 2006
Posts: 26
Have a customer with an IP Office 8.0. They got hacked and had over 30 grand in calls overseas. They do make numerous overseas calls. Customer wants to force all users to dial account codes for ONLY overseas calls. Anyone have any ideas on how to easily do this. Any help would be greatly appreciated !

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2004
Posts: 1,663
Likes: 4
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,663
Likes: 4
You should have a "011" short code in the ARS table...there is just a tick box to add Force Account code. Then just create your Account Codes...

BUT...

Is your IPO on the public internet? Does Manager, Operator and Administrator have their default passwords? Is auto create Ext turned on for ANY interface?

I would look at security from a system wide perspective....if they can break into it...account codes will only hold them off for so long.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,791
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,116 Shoretel
188,988 CTX100 install
187,373 1a2 system
Newest Members
A2A Networks, James D., Nadisale, andreww, gohunt
49,766 Registered Users
Top Posters(30 Days)
Toner 23
teleco 6
dexman 5
dans 4
Who's Online Now
3 members (James D., Toner, A2A Networks), 178 guests, and 175 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5