 ivpr8-r1 - would like front desk to ring, then roll over to other extension | Joined: Aug 2013 Posts: 42 Member | OP  Member Joined: Aug 2013 Posts: 42 | How would I set this up? In network emanager, right?
Right now the front rings 4 times then it goes to VM. We want to change it so that the front rings 4 times then another extension rings 2 times then it goes to VM. | | |
Re: ivpr8-r1 - would like front desk to ring, then roll over to other extension
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Joined: Aug 2012
Posts: 122
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Joined: Aug 2012
Posts: 122 |
Depends on how the front rings, are they DID's, C.O. trunks that ring direct or transferred calls from auto attendant?
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Re: ivpr8-r1 - would like front desk to ring, then roll over to other extension | Joined: Aug 2013 Posts: 42 Member | | OP Member Joined: Aug 2013 Posts: 42 | I believe it is CO trunks that ring direct, but I'm not completely sure of that.
Trunk DID shows nothing.
When a call comes in the front phone rings right away, no auto pickup by an attendant. | | | Re: ivpr8-r1 - would like front desk to ring, then roll over to other extension | Joined: Jan 2006 Posts: 2,266 Member | | Member Joined: Jan 2006 Posts: 2,266 | create a multiple call group | | | |
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