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FX-II Calls when busy go immediately to voicemail
#571031 04/30/14 05:47 PM
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On my FX-II when you call a station that is busy the caller goes immediatly to voicemail. I'd like it to ring a few times at the station first.

I've tried changing the "Fwd RNA Ring Busy" setting but it doesn't seem to have any effect. Am I missing something here?

Thanks,

-Jason


Jason Perkins
Network Engineer
Comdial Telephones & Systems
Re: FX-II Calls when busy go immediately to voicemail
compu_85 #571051 04/30/14 10:47 PM
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Assume you have group intercoms built and in the station hunt group for that phone?


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Re: FX-II Calls when busy go immediately to voicemail
compu_85 #571089 05/01/14 02:24 PM
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Yes, 3 group intercoms. The prime intercom is the station's extension. On the hunt list I have the 3 group intercoms then the station intercom.

-J


Jason Perkins
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Re: FX-II Calls when busy go immediately to voicemail
compu_85 #571132 05/01/14 11:41 PM
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Change the hunt list to the station intercom first then the group intercoms and retest.


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Re: FX-II Calls when busy go immediately to voicemail
compu_85 #571399 05/07/14 08:02 PM
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Thanks. I did that and also changed "Fwd RNA Ring Busy" to Yes. That solved the problem.


Jason Perkins
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