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Joined: Feb 2008
Posts: 124
Member
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Member
Joined: Feb 2008
Posts: 124 |
On my FX-II when you call a station that is busy the caller goes immediatly to voicemail. I'd like it to ring a few times at the station first.
I've tried changing the "Fwd RNA Ring Busy" setting but it doesn't seem to have any effect. Am I missing something here?
Thanks,
-Jason
Jason Perkins
Network Engineer
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Assume you have group intercoms built and in the station hunt group for that phone?
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Joined: Feb 2008
Posts: 124
Member
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Member
Joined: Feb 2008
Posts: 124 |
Yes, 3 group intercoms. The prime intercom is the station's extension. On the hunt list I have the 3 group intercoms then the station intercom.
-J
Jason Perkins
Network Engineer
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Change the hunt list to the station intercom first then the group intercoms and retest.
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Joined: Feb 2008
Posts: 124
Member
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Member
Joined: Feb 2008
Posts: 124 |
Thanks. I did that and also changed "Fwd RNA Ring Busy" to Yes. That solved the problem.
Jason Perkins
Network Engineer
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