EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2007
Posts: 32
Member
OP Offline
Member
Joined: Nov 2007
Posts: 32
See signature for system details. One of my users wants to have more than 12 seconds delay before their DID goes to voicemail. Where is the CF no answer and CF busy timer on a single station?

I've got eManager and Stratagy VDK and can't find where to make this setting change. The "Maximum rings" option on the VM box Auto Attendant tab doesn't affect it.

Any ideas? Or is this a system-wide thing?


----
I.T. Geek by Trade
Telecom Newbie by Necessity
CIX 100 : ACTU AR5.20 MT067.00
and Stratagy IVP8
Global Test Supply 728x90
Joined: Jun 2005
Posts: 2,597
Likes: 1
Member
Offline
Member
Joined: Jun 2005
Posts: 2,597
Likes: 1
The system call forward timer effects all users, plus any calling groups or phantom extensions programed into the system. The voicemail has no control over forwarding to voicemail when calling a DID, because the voicemail system does not have control of the call.

If a user wants a different timer, then your only option is to use a manual call forwarding using the code #6031 {No Answer} or #6041 { Busy no answer} . Since you want to make the extension ring longer, you will also have to disable the system call forwarding for that extension.

The format for manually entering the CF code is :
Press ext. button + #6031 (tone) + [VM Pilot] + timer (08~60) (tone)


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,466
Posts640,071
Members49,483
Most Online5,661
May 23rd, 2018
Today's Birthdays
baldy, gtrs, laertao, patrick8154
Newest Members
Matt L, Goracing57, Michael Duffy, Jim22, hummerdave
49,482 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 37
Ruben 7
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (hitechcomm, sundance, Mercenary Roadie, dexman, BobRobert, justbill, jeffmoss26, Yoda, phonman123, metelcom, ToshiGal75, RATHER BE FISHING, mohammed abdelaa, 2 invisible), 113 guests, and 41 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud