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#572396 05/29/14 11:15 PM
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I've installed uncountable Nortel key systems, and a couple of DSX40's, but yesterday I did my first SL1100. Still learning the NEC features and terms, etc..

My customer wants to see the amount of time he has spent on a phone call. Literature indicates this feature is available, but I don't find it in the list of features in 15-07, or perhaps I don't need a button for this, just look at the display? Is there a way to see call length after hanging up?

Thanks.
Jim

Yoda #572397 05/29/14 11:37 PM
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Feature is called Call duration timer.

Figuring out what the features are called is half of the battle.

Yoda #572401 05/30/14 01:23 AM
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Thanks ttech. But I still don't see call duration in the feature list.

Yoda #572403 05/30/14 01:56 AM
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I found it. It's in 20-13-36 as a cos option. And it's on by default. So, I should just tell the customer to watch the display.

Thanks for the push in the right direction.


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