EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
defencebyte.com
Antiransomware
Linked Banner to your Product or Website
Meticore Weight Loss Voted #1.
Daily Excellence
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2004
Posts: 87
Member
OP Offline
Member
Joined: Jul 2004
Posts: 87
I installed a new system for a customer that wanted to use some of his older phones with the new system. The problem I'm faced with is that the T7220 phones do not ring on incoming calls. I've put them in the incoming call group with the other phones in the system, but they do not ring. As a matter of fact, they cannot answer the call on any of the T7220's. When there is an incoming call, the phones light up, and when you try to pick up the call, there is a busy signal. Is there another location that I need to activate the extensions in order to have them work like the DT343 phones?
Thank you in advance.

Global Test Supply 728x90
Joined: May 2003
Posts: 2,924
Member
*****
Offline
Member
*****
Joined: May 2003
Posts: 2,924
The older digital phones Max 10 and APT supported only on 4 port DHLC.


76xx. and up no problem.

Check load chart in manual 1.3.3

Max load is 44 for both 500 and 1000.
76xx and up load is 1 per phone.
Older digital and APT is 4 per phone.
.

10 7220 and 4 port VM would be 42, leaving room for 2 76xx and up phones.
APT and older digital load is 4 per phone


RTM!!

Last edited by brokeda; 06/10/14 02:50 AM.
Joined: Jul 2004
Posts: 87
Member
OP Offline
Member
Joined: Jul 2004
Posts: 87
Saw the chart you referenced, couldn't make heads or tails out of it when I first read it. Your explanation helped. Thank you.
The customer will need to upgrade the 6 older phones they are trying to use. They only bought 5 new phones with the system, in hopes they could use the older ones for the kids rooms and non essential rooms.


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,457
Posts640,016
Members49,481
Most Online5,661
May 23rd, 2018
Today's Birthdays
CODzilla, desertrat, gulledas, hs phone guy, JP_Texas, Klerik, Matt Andrews, Robert18, Team Freddy, terminal
Newest Members
Goracing57, Michael Duffy, Jim22, hummerdave, Rusenga D
49,481 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
Ruben 9
OBT 5
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
22 members (hbiss, dexman, metelcom, justbill, Mercenary Roadie, Touch Tone Tommy, BobRobert, sundance, BrianS, JBean3329, Keyset6, hitechcomm, Bushmills, Yoda, zoomo, Professor Shadow, TNTJEFF, mongo5150, Skunky, 3 invisible), 313 guests, and 173 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud