Comdial Impact 80245-GT phone. When a call is transferred to this particular phone: if there is no answer the call will ring back to the receptionist (or whomever transferred the call) instead of rolling to voice mail. I have checked the voice mailbox settings and this phone is set up like all the others on our system. I have traded the phone out with another and get the same result. Any suggestions would be appreciated.
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Sounds like a system programming issue. That is dealer level support you will need. I would say to contact a certified Comdial dealer so he can help you
Jim Hoey
SST Communications 597 West Montauk Highway Lindenhurst, New York 11757
