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Joined: Nov 2004
Posts: 8
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OP
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Joined: Nov 2004
Posts: 8 |
Greetings.
We have an Inter-Tel Axxess 9.x switch on a PRI line that we are trying to make internation call through. When we attempt to dial the number, we get a rapid busy signal. All the extension have been placed in the System > Station-Related Information > Account Codes > None group.
What are we missing?
TIA.
--Ed
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Joined: Sep 2005
Posts: 840
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Joined: Sep 2005
Posts: 840 |
Go to System\Numbering Plan\Facility Groups\International-Station\Dial Rules. You should see:
ECHO Toll Field
ECHO 3 Digits After Toll Field
ECHO Local Address
Delete any other rules and make sure the rules that are left are in the order above.
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Joined: Jun 2007
Posts: 490
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Joined: Jun 2007
Posts: 490 |
you may also need to tweek the ISDN call type settings under the T1/PRI card in the cabinets folder.
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Joined: Jun 2005
Posts: 64
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Joined: Jun 2005
Posts: 64 |
As Chris_Carlyle has mentioned, going to the "Call Type" settings under the T1/PRI card and programming the Number plan and Type of Number for your International Station Calls and International Operator Calls to "unknown" has worked for me in the past.
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