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Joined: Nov 2010
Posts: 144
Member
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Member
Joined: Nov 2010
Posts: 144 |
Need help here...
Reception parked a call on Park 1 and intercom’d a certain employee (John)to pick it up but for some reason Park 1 light won’t stop flashing, there is no one on Park 1 anymore, but if anyone tries to press park 1 it just intercoms to John. We tried unplugging John's phone but it still flashes. Again, if anyone picks up Park 1 it automatically intercoms John.
Looks like Park 1 becomes an intercom button to John.
Kindly advise how to fix it...hopefully via the phone.
Thanks and regards,
Sonny
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
At every phone where park 1 is not working you will need to press the trans/pgm button, then choose the button for park 1, then dial 601 followed by pressing the hold/save button.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2010
Posts: 144
Member
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Member
Joined: Nov 2010
Posts: 144 |
Will try this tomorrow.
Thank you for your prompt response Derrick!
Regards,
Sonny
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Joined: Nov 2010
Posts: 144
Member
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Member
Joined: Nov 2010
Posts: 144 |
Tried the procedure but it seems that John's station is stored in the Park 1 bin. Have also tried redefining via pcadmin but keeps on doing intercom to John's station.
Glad website is back.
Kindly advise here.
Thanks and regards,
sonny
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Did you do a system reset? Sounds like an error to me. It may be time to push the little button.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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