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Joined: Sep 2013
Posts: 33
Member
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Member
Joined: Sep 2013
Posts: 33 |
We have taken over management of a IP6000 system, the previous company who maintained will not give up passwords to access the system, is there any back door into these systems at all? as i do not want to default and start from scratch.
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Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
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Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
Have the customer request that the password be reset by the previous vendor. If they own the equipment and do not owe the vendor they should reset it for them or report them to Polycom.
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