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Joined: Mar 2011
Posts: 20
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Member
Joined: Mar 2011
Posts: 20 |
Brand new to the SL1100. Is there information out there that explains the 80-01-01 and -02 sections? Or someone willing to explain?
Have a customer who wants just a "beep" or "beep-beep" for the caller on hold to hear. Have set the MOH in 10-04-01 to service tone, 02 and 03 left "as-is".
Caller does hear a "beep-beep" while on hold but the time between seems to short, almost sounds like a busy signal or error tone. Unable to find in the manual a clear explanation of how to adjust the timing.
Would it just be a matter of adding a third unit with "no tone" and a duration of 15000ms in order to get a gap of 15 seconds between each set of double beeps? i.e."beep-beep" <15sec>"beep-beep"<15sec>etc....
Thanks in advance for any help.
John A.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Between those sections you make your own tone.
Just have to play with it. Must be reset for changes to take place.
He only wants to talk to people who REALLY want to talk to him????
I think avg people hear that crap and don't wait very long before
Hanging up wondering what the hell was that weird noise.
Geezee, just DL some music. It's free.
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