sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Busy No Answer Forward

I am trying to get a forward set up for two ext. One of them is the main ext people outside dial(2529). The other(2533) has a phantom dn set up on it for 2529 to ring on it. Calls need to be forwarded to another internal ext when they are both busy. I tried programming the #6041 forward but when I tested, the line is busy.

#6041 + Destination Number + Timer (seconds, 2-digits) + #

Anyone have any tips how to set this up?

Thanks.

are you testing in a real life situation? ie... calling from the outside as you state? are you programming the forwarding from the phdn owners phone?

These are all the call forward command sequences:

Call Forward Any Call (Internal and Incoming Line)

All Calls Lift handset, press #6011 (Tone) + Destination No. + # (Tone)

Busy Lift handset, press #6021 (Tone) + Dest. No. + # (Tone)

No Answer Lift handset, press #6031 (Tone) + Dest. No. + # (Tone) + Timer + #

Busy No Answer Lift handset, press #6041 + Dest. No. + # + Timer + #

Cancel Lift handset, press #6051 (Tone)

Call Forward - Incoming Line Calls

All Calls Lift handset, press #6013 (Tone) + Dest. No. + # (Tone)

Busy Lift handset, press #6023 (Tone) + Dest. No. + # (Tone)

No Answer Lift handset, press #6033 + Dest. No. (Tone) + Timer + # (Tone) + #

Busy No Answer Lift handset, press #6043 + Dest. No. (Tone) + Timer + # (Tone) + #

Cancel Lift handset, press #6053 (Tone)

Call Forward - Any Call - Set for Another Station

All Calls

Lift handset, press #6012 (Tone) + ext. no. + Pass Code (Tone) + # + Dest. No. + #

(Tone)

Busy

Lift handset, press #6022 (Tone) + ext. no. + Pass Code (Tone) + # + Dest. No. + #

(Tone)

No Answer

Lift handset, press #6032 (Tone) + ext. no. + Pass Code (Tone) + # + Dest. No.

(Tone) + # + Timer + # (Tone)

Busy No Answer

Lift handset, press #6042 + ext. no. + Pass Code + # (Tone) + Dest. No. (Tone) + #

+ Timer + # (Tone)

Cancel Lift handset, press #6052 (Tone) + ext. no. + Pass Code + # (Tone)

Call Forward - Incoming Line Call - Set for Another Station

All Calls

Lift handset, press #6014 (Tone) + ext. no. + Pass Code + # (Tone) + Dest. No.

(Tone) + #

Busy

Lift handset, press #6024 (Tone) + ext. no. + Pass Code + # (Tone) + Dest. No.

(Tone) + #

No Answer

Lift handset, press #6034 (Tone) + ext. no. + Pass Code + # (Tone) + Dest. No.

(Tone) + # + Timer + #

Busy No Answer

Lift handset, press #6044 (Tone) + ext. no. + Pass Code + # (Tone) + Dest. No.

(Tone) + # + Timer + #

Cancel Lift handset, press #6054 (Tone) + ext. no. + Pass Code + # (Tone)

Change Pass Code

Lift handset, press #670 (Tone) + ext. no. (Tone) + old Pass Code + # (Tone) + new

Pass Code (Tone) + #

Call Forward - System

Activate #620 (Tone)

Cancel #621 (Tone)