|
|
|
|
Joined: Nov 2011
Posts: 10
Member
|
|
Member
Joined: Nov 2011
Posts: 10 |
I have a customer who was sold a system that is not working for their location. They are a camp site with a phone system and 5 phones in the welcome center. They also have 1 phone located 2000' away in a maintenance shed and 3 more located 500' feet further at the lodge.
They are loosing connection regularly with there IP based system.
How far can the Norstar M or T series phones be placed?
The cabling between the locations is as follows
50 pair 22 gauge direct bury from welcome center to maintenance.
50 pair 22 gauge direct bury from maintenance to lodge.
Last edited by rpollard1582; 09/22/14 05:17 PM.
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
You say ip based system yet issue is with norstar sets which are digital not ip
Is it BCM system?
That and norstar require a SAP power supply on the second pair for long distances
find out what system it is
Last edited by Curlycord; 09/22/14 07:23 PM.
|
|
|
|
|
Joined: Nov 2011
Posts: 10
Member
|
|
Member
Joined: Nov 2011
Posts: 10 |
The current system is an AllWorx which the customer has had issues with for 3 years.
My thought was to go with a Norstar CICS or MICS and M or T series phones.
|
|
|
|
|
Joined: Oct 2012
Posts: 252
Member
|
|
Member
Joined: Oct 2012
Posts: 252 |
In that case, a Norstar phone can be placed 1000 feet from the KSU without a SAP power supply or 2500 feet with the power supply.
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
What type of wiring is in place for the longer runs?
The Allworx is only as good as the network infrastructure.
The cables must be Cat5x or Cat6
Anything over 295' should have Repeaters installed for the remote Switches.
And a site like that must have good Switches, Patch Panel and Patch Cords.
|
|
|
|
|
Joined: Nov 2011
Posts: 10
Member
|
|
Member
Joined: Nov 2011
Posts: 10 |
They have been using vdsl extenders for the long distance Ethernet connections. These are connected using 22 gauge 50 pair direct burial cable. After going over the 50 pair it connects into another vdsl then into a data switch then from the switch to the AllWorx phones. They constantly are loosing connections.
|
|
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
|
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Why not offer them a deal: Install the CICS on a trial basis, leaving their existing system in place in case the CICS doesn't work well either.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
|
Joined: Nov 2011
Posts: 10
Member
|
|
Member
Joined: Nov 2011
Posts: 10 |
I thought about that but MCK extenders and the like are a pricey trial.
Love your quote Dave.
|
|
|
|
Forums84
Topics94,493
Posts639,867
Members49,836
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (pvj, justbill),
292
guests, and
43
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}
