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Joined: Oct 2006
Posts: 67
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Joined: Oct 2006
Posts: 67 |
Hello - Telepacific has "upgraded" my customer's PRi that was originally from Mpower, and now I cannot receive incoming calls. They say they are only sending the 3 digits the pbx wants to see, but I had a similar situation where Cbeyond swore up and down that they were only sending 3 digits, but were actually including caller ID, and until I jumped on the customer portal, and saw the features which included Caller ID then told them to take that off, did I finally get my inbound calls. If you have any info that I can pass on to Telepacific, or a solution, would appreciate!!! 
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Joined: Aug 2012
Posts: 122
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Joined: Aug 2012
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Joined: Oct 2006
Posts: 67
Member
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Member
Joined: Oct 2006
Posts: 67 |
Hello -
Telepacific has "upgraded" my customer's PRi that was originally from Mpower, and now I cannot receive incoming calls. They say they are only sending the 3 digits the pbx wants to see, but I had a similar situation where Cbeyond swore up and down that they were only sending 3 digits, but were actually including caller ID, and until I jumped on the customer portal, and saw the features which included Caller ID then told them to take that off, did I finally get my inbound calls. If you have any info that I can pass on to Telepacific, or a solution, would appreciate!!!
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