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Joined: Nov 2006
Posts: 264
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Member
Joined: Nov 2006
Posts: 264 |
Is the Ext on the same tenant as rest of the extensions ?
Did you used MA-ID on your system?
Is the extension can make internal calls ? ....Only one tenenat...! ....No..I do not use MA-ID ....Yes the user can make internal call AND can receive all types of calls...!!
Last edited by Lee07; 04/16/13 03:42 AM.
Lee
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Joined: May 2014
Posts: 19
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Member
Joined: May 2014
Posts: 19 |
Have you looked at DCON to see if the station is accessing an outside trunk. If it is, I will almost bet that Telco is blocking that because of a caller ID problem. I had the very same problem recently. An ext worked for 5 years, then one day stopped. Found that Telco claimed that was not in their DID group and was blocking all outgoing calls.
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