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Joined: Oct 2006
Posts: 14
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OP
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Joined: Oct 2006
Posts: 14 |
Is it possible to program the Inter-Tel system so that when incoming calls come in, if the receptionist is already on another call and not able to take the second call at the moment, that second call will automatically be put on hold after a couple of rings until the receptionist is able to pick the call????? Thanks.
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Joined: Nov 2001
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Rhett
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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
Create a Hunt Group for the Receptionist.
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Joined: Oct 2006
Posts: 14
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OP
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Joined: Oct 2006
Posts: 14 |
Thanks, I'll try that and see what happens.
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