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Joined: May 2014
Posts: 28
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Joined: May 2014
Posts: 28 |
Call log feature for analog trunk doesn't work with my SV8100. There is no problem if I test with Virtual Loop Back.
Anyone know how to activate call history (missed & answered) for analog trunk?
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Joined: Mar 2014
Posts: 365
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Joined: Mar 2014
Posts: 365 |
By call history, are you looking for incoming and/or outgoing call details? If so, you need SMDR activated which is a licensed feature, and it will require a third party program to get useful information out of it. Something like Tapit.
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Joined: May 2014
Posts: 28
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Joined: May 2014
Posts: 28 |
Actually, I need the Call History function on the Digital Phone, not the SMDR. I made calls to Digital phone but there are no log on it.
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Joined: Mar 2014
Posts: 365
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Joined: Mar 2014
Posts: 365 |
Check MB 14-02-10 Analog Trunk Data Setup –
Caller ID
It is defaulted to disallow - 0. Change it to a 1 for all analog trunks.
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Joined: May 2014
Posts: 28
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Joined: May 2014
Posts: 28 |
I activate 14-02-10 then it takes 2 rings delay before incoming call is transferred to VRS . And this command also doesn't make effect.
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Joined: Mar 2014
Posts: 365
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Joined: Mar 2014
Posts: 365 |
If this is an analog CID issue, then monitor the trunk with a test set while a call is coming in. Verify that you are getting the FS signal after the first and before the second ring cycle.
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