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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
I'm receiving more and more complaints about the quality of speakerphone calls, specifically clipping on SBX systems dating as far back as three years. The latest instance appears to be port-related since they've tried three phones at the same location. Is there any kind of easy fix for this or are we just stuck with it?
Ed Vaughn, MBSWWYPBX
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Joined: Mar 2006
Posts: 328
Member
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Member
Joined: Mar 2006
Posts: 328 |
Ed, by chance, do they have the speaker volume maxed out at 12?
I seem to remember tinkering with the Gain settings to get this to work. With the volume set at 12, it still wasn't loud enough, and the audio clipped with the volume set that high.
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Joined: May 2005
Posts: 951
Member
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Member
Joined: May 2005
Posts: 951 |
Hi Ed,
Yes there have been post about the settings to do and not maxing out the speaker. That being said I think the speakerphone is not that good
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Speakerphone is not necessarily the cause of the clipping. You may need to adjust the nation specific volume settings specifically co (ACOB) line to speaker (DTI_SPK). PGM 411 Default is 37. Try setting it at 30.
Its best to do this with the pc admin programming and changes do not take effect until after KSU reset.
Last edited by Derrick; 11/20/14 10:01 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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