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Joined: Dec 2009
Posts: 105
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Joined: Dec 2009
Posts: 105 |
I need to setup users so that they can select another sites trunks to make calls. This is Not for a Toll bypass as both sites are in the same area code but to satisfy some call accounting requirements. Is it possible to select my SPNet trunks via their access code (803) followed by the Site ID followed by the remote DID 19 and then the number that I want to dial?
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Joined: Jan 2008
Posts: 181
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Joined: Jan 2008
Posts: 181 |
Yes, it will follow sites A config as it will pass the cli over the SPnet and then site A will deal with the call as per normal.
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Joined: Dec 2009
Posts: 105
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Member
Joined: Dec 2009
Posts: 105 |
OK I tested doing the manual dialing and it made the call, now I am going to try and build that into a speed dial followed by the number that they want to call, I would like to set the CLI for each call. Anybody know how the MACR button feature works?
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Joined: May 2004
Posts: 761 Likes: 2
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Joined: May 2004
Posts: 761 Likes: 2 |
You should be able to set up your NLCR so that it automatically select the other trunks depending on what is dialed.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The cli is fixed per extension, unless you use the tclip feature. The macr key let's you combine 2 personal speed dials together to create 1 long dial string possibly with feature codes
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Joined: Mar 2007
Posts: 91 Likes: 1
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Joined: Mar 2007
Posts: 91 Likes: 1 |
An easy way to do this is to set up some virtual extensions on each site with forward all to the local trunk group. Setup the CLI you want to present on each virtual extension.
Simply dial the site B extension from site A and you will get dial tone from the trunks on site B and the call will present the CLI associated with the virtual extension.
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Joined: Dec 2009
Posts: 105
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Joined: Dec 2009
Posts: 105 |
VIBob I tried your suggestion, I can call the virtual extension and get dial tone but it is not accepting what I am dialing. If I enter a number in 5.15.6 it will dial that number.
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Joined: Mar 2007
Posts: 91 Likes: 1
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Joined: Mar 2007
Posts: 91 Likes: 1 |
You have to turn on the Intercom External Forward. Also, make sure these virtuals do not have either EXT or MBX blocks assigned as you won't want them to be reached via the SVMi.
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