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Joined: Apr 2005
Posts: 309 Likes: 1
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Member
Joined: Apr 2005
Posts: 309 Likes: 1 |
I have a Vertical Wave T1 connected to a Siemens 9006 PBX configured as wink start. Occasionally when calling from the Vertical the call will be routed to the intercept hunt group. When monitoring I don't see any errors when I experience the trouble, just 'Searching ' then I'll connect to the intercept ext. I tried changing various outgoing timers from the Vertical, no change. About 90% of the time or better the call does go through. I never previously had trouble when the Siemens T1 was connected to a Verizon Cisco router (3750) with the same configuration. Unfortunately the Siemens PBX has no live monitoring or useful diagnostics. I don't know if it's wink timing that's intermittently off or something else. I wonder if I should be looking at timer settings? The T is running clean, no errors.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Do you have 2 way traffic on the T1 link? If so does the Siemens come in on line 1 and out on line 24? Trying to see if you're having a glare/call block issue due to busy channel trying to be accessed by the Wave.
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Joined: Apr 2005
Posts: 309 Likes: 1
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Joined: Apr 2005
Posts: 309 Likes: 1 |
Yes 2 way traffic, but the last 5 channels I have set for incoming only on the PBX, and I see the Vertical sends calls to the PBX in descending order. The PBX sends outgoing calls in ascending order, so there shouldn't be glare. However - the tracing does show glare sometimes when the call fails.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
I'd set up trunk monitor on the Wave and do calls until it fails. Trace monitor should help diagnose. I'd disable the last 5 channels for a temporary test and see if you can still break it.
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Joined: Apr 2005
Posts: 309 Likes: 1
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Joined: Apr 2005
Posts: 309 Likes: 1 |
I set them up as immediate start both ways and there haven't been any failures.
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