|
|
|
|
Joined: Feb 2007
Posts: 7
Member
|
|
Member
Joined: Feb 2007
Posts: 7 |
I have a user that uses UM. The problem is that his outlook does not allow him to open using the inter-tel application. He gets an error about the custom form is not recognized. Has anyone seen this problem? :shrug:
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2007
Posts: 490
Member
|
|
Member
Joined: Jun 2007
Posts: 490 |
Is it 2k3 with SP3? If so that is your problem. The SP3 has caused issues with the UM client. If not, then there are a few reasons, typically the custom forms have failed to get installed properly. Let me know on the SP and we will go from there.
|
|
|
|
|
Joined: Feb 2008
Posts: 3
Member
|
|
Member
Joined: Feb 2008
Posts: 3 |
I am having the same issue, but my client does not have SP3 installed. How can you fis this issue without having to uninstall the entire software.
|
|
|
|
|
Joined: Jun 2007
Posts: 490
Member
|
|
Member
Joined: Jun 2007
Posts: 490 |
This is typically caused by exe's being blocked by AV for exchange. Make sure that you disable this prior to installation and launch the voice form and the fax form on each client newly installed before you turn it back on.
|
|
|
|
Forums84
Topics94,516
Posts639,968
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
144
guests, and
32
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
