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Joined: Apr 2007
Posts: 117
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Joined: Apr 2007
Posts: 117 |
at one of my customer locations. I have the SL1100 setup to ring department group 3122 at night, mode 2, then forward to the department group mailbox. The issue is that only one of the extensions in that group rings on inbound calls. No matter what I do it only rings one extension.
Burgie13 www.bdtelecom.net "Don't believe anything that you hear and only half of what you see"
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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
Have you set program 16-01-05 to "1" (automatic)?
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Joined: Apr 2007
Posts: 117
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Joined: Apr 2007
Posts: 117 |
Yes, 16-01-05 is set to automatic.
Burgie13 www.bdtelecom.net "Don't believe anything that you hear and only half of what you see"
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Need more info,
Is it working in day mode?
What type of trunking.
You said I tried everything, such as?
We get old too soon, smart too late
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Joined: Apr 2007
Posts: 117
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Joined: Apr 2007
Posts: 117 |
I think I figured out a work around for the issue. If I program a virtual extension to a button on each phone and DIL the line to the virtual extension all of the extensions with the virtual extension button rings. Good idea?
Burgie13 www.bdtelecom.net "Don't believe anything that you hear and only half of what you see"
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Joined: Oct 2012
Posts: 252
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Joined: Oct 2012
Posts: 252 |
I've done it that way & it has always worked fine
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
If you are using Dept groups the extension cannot have any forwarding features set on them.
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