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Joined: Dec 2003
Posts: 86
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Joined: Dec 2003
Posts: 86 |
Have a customer with PRI on a MICS. I did not install, went on a repair today, could not duplicate, they called 1 hour later, here is the issue, calls can come in, when pressing 9 dial a number, they get dead air then fast busy. Worked fine untill today, sounds like Telco issue. Any ideas of what to look for.
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
Check the Alarms to see what is going on.
Network Event log
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Joined: Dec 2003
Posts: 86
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Member
Joined: Dec 2003
Posts: 86 |
Thanks will do where do I find answers in alarms.
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
Match Alarm (or Event)codes to the Alarm sheet.
Just look for the ones on the days of issues.
Suggest to clear/erase them once you look at them.
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